Terms and Conditions
Welcome to Lanbo Filament. Please read these Terms and Conditions carefully before using our website, ordering products, or registering as a commercial partner. By accessing our pages, downloading resource materials, or placing a purchase order, you agree to be legally bound by the terms outlined below.
1. Acceptance of Terms & Scope of Service
These Terms and Conditions constitute a legally binding agreement between you, whether personally or on behalf of an entity, and Lanbo Filament, regarding your access to and use of this website, catalog databases, and transaction portals.
We reserve the right, at our sole discretion, to modify or replace these terms at any time. Changes are effective immediately upon publishing. Your continued use of the site or placement of purchase orders following revisions signifies your acceptance of the updated terms.
Intellectual Property
Unless otherwise indicated, this website, including its source code, design layouts, graphics, copywriting, technical datasheets (TDS), and product catalogs, are our proprietary property. All trademarks, service marks, logos, and brand names are owned or controlled by us and protected under international copyright and intellectual property laws.
You are granted a limited license to download and print catalogs or datasheets for personal, internal informational, or non-commercial retail-coordination purposes only. You may not modify, reproduce, distribute, or publicly display our materials for commercial gain without prior written consent.
Product Standards
We strive to display our filament colors, spool dimensions, and material details as accurately as possible. However, please note the following technical limitations:
- Color Variances: Natural variances in raw plastic compounding and masterbatch blending can cause minor color shifts between different manufacturing batches. Screen rendering of product images may also differ from physical filament appearance.
- Diameter Tolerances: While our standard production target is ±0.02mm, minor fluctuations may occur during cold startup cycles or physical winding changes. Such anomalies are investigated as part of our quality assurance procedures.
- Suitability of Use: The end-user is solely responsible for verifying the mechanical compatibility and safety of any parts printed with Lanbo Filament, particularly for high-stress, medical, food-contact, or safety-critical applications.
Sales & Logistics
All purchase transactions are subject to inventory availability and order confirmation. We reserve the right to limit order quantities, decline custom OEM compounding requests, or cancel transactions at our sole discretion.
- Commercial Pricing: Wholesale and distributor pricing tier agreements are subject to verification of valid business credentials. We reserve the right to adjust wholesale price structures with 30 days' advance notice.
- Shipping Terms: Unless explicitly stated otherwise under a specific written distributor agreement, all commercial and bulk ocean or overland shipments are handled on an EXW (Ex Works) or FOB (Free on Board) basis from our warehouse facilities.
- Import Customs & Taxes: The purchasing party is responsible for compiling import clearances, regional regulatory paperwork, and paying any localized VAT, customs duties, or terminal handling fees at the destination port.
Printing Disclaimer
Extrusion-based 3D printing is a multi-variable process involving heated elements, mechanical motion, and variable software configurations.
Lanbo Filament shall not be held liable for any damages, thermal breakdowns, nozzle clogs, hot-end component damage, or physical injury resulting from:
- Operating extrusion hardware outside recommended material parameters.
- Lack of proper workshop ventilation, resulting in the inhalation of VOCs or particulates, particularly during high-temperature printing of engineering polymers (e.g., ABS, ASA, Nylon).
- Using filaments on hardware lacking adequate thermal-runaway protection configurations.
Liability Limits
To the maximum extent permitted by applicable law, Lanbo Filament, its directors, employees, or authorized agents will not be liable to you or any third party for any indirect, consequential, exemplary, incidental, or punitive damages, including lost profits, lost revenue, or operational downtime, arising from your use of our materials or website services.
You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand, including reasonable attorney fees, made by any third party due to or arising out of your misuse of our products, breach of these Terms, or violation of any regional safety laws.
Governing Law
These Terms and Conditions and your use of the website are governed by and construed in accordance with the laws of our primary country of registration, without regard to its conflict of law principles.
Any legal action or dispute arising under this agreement shall be submitted to the exclusive jurisdiction of the competent courts in our primary place of business.